The Age Of The Consumer

Written by Mike Massie on April 14, 2010 - 3 Comments
Categories: Management

If You Don’t Think Honesty Is The Best Policy In Customer Service… Your Days Are Numbered I am simply amazed that certain less-than-ethical practices still persist in the martial arts industry… especially in light of the fact that now, more than ever, we exist in “the age of the consumer.” What do I mean by [...]

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3 Comments