Posted by Mike Massie on March 5, 2010
Facing Down Hard Times In Your School?
If you're facing hard times in your martial art school, you're not alone. Here are some tips to help you make it through until things improve.
Facing down hard times? You’re not alone. I’ve heard from more than a few school owners who are feeling the crunch during this recession.
Here are some tips for those of you who may be struggling to keep your school open in the down economy.
The Mental Side – Survival Strategies
First off, focus on the positives – it’s the only way you’ll get through. Just keep doing that – your attitude is what will bring people into your school.
People are attracted to upbeat personalities. If you’re happy and energetic, it will really make you stand out and people will be drawn to it. Remember, your energy drives your school.
The Financial Side – Making It Through
First off, cut back on everything EXCEPT your marketing budget. Anything you don’t need to operate or survive should be cut from your budget.
However, it is imperative that you step-up your marketing activities, rather than slow them down. Those school owners that I coach who are growing in this economy are not doing so because they are lucky, located in “good” areas, or because they are martial arts superstars…
They are growing because they spend 80% of their work hours outside of class on their marketing – and they do this consistently, every single month.
Even so, you still need to make sure you’re spending your marketing dollars wisely. So, go through your marketing expenditures with a fine-tooth comb. If any marketing method is costing you more than it’s bringing in, cancel it and shift those funds to something that is actually giving you a good return on your investment.
A good rule of thumb here is that every dollar you spend on marketing should return $1 in revenue during the same marketing cycle (in out industry, 30 days).
However, I like to get $2 back on every dollar I spend within a 30-day time frame. You need those fast profits and high rates of return on your marketing dollars, because a martial arts school relies on cash flow for survival. So, your every marketing promotion should bring back a return of 200% within 30 days of running it.
Focus your efforts and resources only on those promotions that meet that criteria. And if you’re broke, focus on low-cost and high-return marketing activities like online marketing and door-to-door flier distribution. They take more time to implement, but they’re cheap and effective when done properly.
Keep Your Head In The Game
Finally, be present! If you check out on your school and students because things are not going so well, guess what? They’ll sense it and you’ll only be making the situation worse.
Remain fully invested in your students, regardless of what happens. Loyalty breeds loyalty, and you’ll be surprised at how many of them will be cheering for you and will stick with you, even if things don’t work out…
The Longview – What If Things Don’t Work Out?
“A mistake is a future benefit, the full value of which is yet to be realized.”
- Edwin Land, inventor of the Polaroid camera
First off, it’s not the end of the world if you have to go back to teaching part-time. So, don’t be ashamed of finding a part-time teaching location, ending your lease, and moving your classes somewhere without all the overhead and high rent.
Also, know when to call it quits on having a full-time location. Is it worth it to force yourself into major debt or bankruptcy, just so you don’t feel like a failure?
Well, guess what? All entrepreneurs fail at some point in their careers as business owners. It’s part and parcel for the game. Don’t feel bad if things don’t work out this time around. Just roll with it, regroup, and the next time around you’ll be wiser for your experience.
Remember, there’s ALWAYS another opportunity waiting just around the corner. The past is just a memory, and come tomorrow today will be the past.
You will recover and you will be able to start over again. So, stay positive and just keep looking for those opportunities as you move forward.
Posted by Mike Massie on January 21, 2010
…And What I Plan To Do About It
For nearly all my adult life, I've taught martial arts professionally and operated full-time martial arts schools... so I know EXACTLY what challenges you face, day in and day out.
Yesterday, I told you that the only way to preserve traditional martial arts values in this industry is for like-minded instructors band together.
I’d like you to know, that’s exactly what I’m trying to do through the Martial Art School Alliance International.
But before I tell you how we’re doing that, I feel it’s important to explain to you how I ended up launching this huge project (which has taken me the better part of a year to realize) and how exactly that can benefit you as a school owner.
“Oh No… Not Another Damn Consulting Company!”
Sorry for the strong language, but back when I was just running my schools, do you know how tired I got of people in the industry trying to get into my wallet?
Sure you do – because you probably feel the same way. And that’s why, ten years ago, I could have never, ever imagined myself doing what I do now… running a popular martial arts business blog, providing online coaching to hundreds of school owners, and helping new school owners find their way through a minefield of conflicting information and advice.
The thing is, I didn’t get in this for the money… in fact, I never meant to get in this thing at all. This all started out with me writing a martial arts business manual about doing business honestly and with common-sense fiscal values. But, it ended up with me becoming a weekly advice columnist for thousands of martial arts school owners and instructors.
Why The Martial Art School Alliance?
Not that I’m complaining… and to tell you the truth, I really don’t mind it at all. While I never intended to become a business coach, I have to say I enjoy helping school owners succeed.
But I never intended to do this full-time, even after it took off. So once I started getting a lot of requests for advice and business guidance, I knew I’d have to find a way to deliver information on a mass scale soon… else I’d be spending all my time working with individual clients and I’d never have a life.
Funny thing about that… did you know that there’s a lot more money in doing one-on-one consulting?
Sure, I could make a killing charging people for “consulting packages” (what I call prolonging your pain – consultants make a lot more money when they take a roundabout route to helping you solve your problems).
So, why don’t I do that?
Number one – and I’m being perfectly honest here – I don’t believe that it’s an efficient use of my time. Second, I value my time dearly, and quite frankly most school owners who need solid business advice can’t afford to pay my hourly rates.
So, I figure it’s better for both me and the school owners I help each month to deliver information on a mass scale at a very reasonable price. They get what is very nearly personalized coaching at a fraction of the cost, and I get to go hang out at the bookstore or with my wife any day and time of the week I please. It’s a win-win, all the way around.
So, now you can see why I created the MASAI site, and why I felt it was worth investing the last nine months of my life to realize.
Was It Worth It?
Heck yes. I’d have to say that this project has been as rewarding as promoting one of my students to black belt, if not more so.
And truthfully, I am darn proud of the results. As of today we have nearly 100 information-packed articles and dozens upon dozens of ad templates and resource documents on the site. In addition, I spend considerable time answering questions on our forums, and frequently respond with new content that specifically answers questions our members have posted on the boards.
The great thing is, our members are also more than willing to help each other out by sharing advice and information on the boards. I can’t tell you how many times I’ve gone to answer a member’s request for advice only to find three or four of our members have beat me to the punch.
They’re a great group of people, and it just goes to show what a strong community we’re building through this organization.
Future Plans – Where MASAI Is Headed
One of the issues that’s been bothering me for the last few years is my concern with where the martial arts industry is headed. It seems like every year, we get further and further away from our traditional values, and move more and more toward becoming an industry without a soul or conscience.
“It seems like every year, we get further and further away from our traditional values, and move more and more toward becoming an industry without a soul or conscience.”
Well, I’m not okay with that – at all. And, after reading your responses from last week’s poll, I can’t just stand idly by without doing something about it.
That’s why I’m making it a point to make MASAI a haven for instructors who want to preserve their traditional values while still embracing the future.
You see, there’s just no way we can ignore the sweeping social, economic, and technological trends that are going on around us at breakneck speeds each day. To do that would kill the industry just as surely as abandoning our traditional values would.
Even so, I still strongly believe we need to preserve the heritage of traditional values in the martial arts. And, I believe that the best way to do that is to help like-minded martial arts instructors to be financially successful by providing the highest quality of martial arts business advice possible.
“The best way to do (preserve traditional martial arts values) is to help like-minded martial arts instructors to be financially successful by providing the highest quality of martial arts business advice possible.”
And that’s where MASAI is headed.
We’re Not “Anti-MMA” – We’re Just “Pro-Tradition”
Don’t be mistaken, we’re not trying to “fight” MMA. In fact, I there’s a lot I like about it and I openly encourage MMA instructors to join MASAI. Besides, like it or not, MMA is here to stay.
Moreover, there are a lot of instructors out there who actually want to teach MMA with traditional values; if anything, I want to see more of that, and to support those instructors.
On the other hand, we’re not going to be abandoning our member’s core values just to make a buck; that’s because we’re here to serve our members and to help them preserve the integrity of the industry.
My ultimate goal is to run an organization that is progressive enough to stay ahead of trends, while still staying true to the martial arts industry’s traditional roots.
Of course, I don’t have any delusions about how big this thing can get… I believe that 400 or 500 members is all we’ll ever see as far as growth and membership is concerned.
However, 400 – 500 like-minded martial artists banded together can accomplish a great deal with regards to preserving a legacy for generations to come. That’s my vision, and if you’d like to be a part of it I invite you to join us to be a part of that vision.
Now That You Know How MASAI Came About…
Does it sound like something that you can get behind? I hope so, because with every school that joins we grow stronger, and better able to serve our members.
And in case you’re curious, I’m not asking for much with regards to membership fees (less than the cost of a cup of coffee from your local convenience store each day). And that’s despite the fact that I’ve been told over and over again to raise the membership fees to double, triple, or more that what we’re charging.
But, I want the site to be accessible to all martial arts instructors, even those who are just starting out. And let me be honest about this – we can still deliver quite a lot with regards to business guidance and information, marketing and advertising assistance, and ongoing daily support without charging an arm and a leg for membership.
The Bottom Line…
The bottom line is, this isn’t about me – it’s about you and what your values are. So, I hope you become involved, and also invite others to join in order to help us grow.
Because one thing is certain; if martial arts instructors don’t band together to preserve the traditional values of the martial arts, this industry is going to look entirely different in five or ten years…
…and I have a strong suspicion neither one of us will like how it looks.
—
Posted by Mike Massie on November 19, 2009
My Pet Peeve – When Platitudes Are Passed Off As Solid Martial Arts Business Advice
I see it all the time in our industry. Some “guru” writes an article that at first gives the impression of providing solid business advice…
But as soon as you read past the opening paragraph, you know you’ve been had, because the article is nothing more than a bunch of platitudes masquerading as real-life business know-how.
- “Keep your eyes on the goal…”
- “Keep going…”
- “Stay focused…”
- “Believe it and it will happen…”
The list goes on and on.
Now, there’s nothing wrong with providing a pep talk every once in a while for other business owners, and Lord knows we need it on occasion. And certainly, cultivating a resilient spirit is a necessity for long-term business success.
Here’s What Gets My Goat About Martial Arts Consulting…
However, what gets my goat is when we see “experts” passing this stuff off – over and over again – under the guise of providing us with valuable and useful business advice.
A book I recently read on running a martial arts school is a perfect example of the vacuousness of some martial arts consulting gurus. The front cover claimed this book would show you how to build your fantasy school, or some such nonsense.
I ordered the book. I read it. It wasn’t nonsense, but the entire book was filled with chapter after chapter of platitudes and vague advice…
And the sad thing is I found it to contain little, if any, solid and actionable advice on the real nuts and bolts of starting and running a martial arts school. It’s no wonder so many martial arts instructors are so confused when it comes to knowing exactly what it takes to start and run a successful martial arts school.
What It Typically Means When You’re Fed A Bunch Of Platitudes By “Experts”
Let me tell you something… and let this be your litmus test from here on out for what passes as useful business advice that you can bank your school’s financial future on:
Massie’s B.S. Advice Litmus Test
If it isn’t actionable, it’s probably B.S.
When I wrote Small Dojo Big Profits, I started with the goal that the book would provide actionable steps an instructor could follow to start and run a successful martial arts school. And that’s exactly what the book provides – an action plan.
The same goes for my monthly membership site at Starting-A-Martial-Arts-School.com… each month I provide actionable, easy-to-follow advice on what you need to do that month to build your school.
Then again, I suppose I could start providing a bunch of meaningless platitudes in my materials and manuals…
But then I’d have to charge you extra for it. 
Until next time,
Michael D. Massie
Coaching Program: http://www.starting-a-martial-arts-school.com/
Adult Curriculum: http://selfdefenseblackbelt.com/
Social Network for Martial Arts Instructors: http://www.masainetwork.com/
Business Manual: http://www.small-dojo-big-profits.com/
Summer Camp Manual: http://startingasummerdaycamp.com/
Facebook: http://www.facebook.com/MartialArtsBusinessDaily
Twitter: http://twitter.com/mabizdaily
Posted by Mike Massie on November 5, 2009
Know Thy Image
I fully expect some clown to start offering martial arts for pets or some such nonsense at some point - which would be an extreme case of trying to offer something for everyone... or every-pet, in this case.
Trying to be all things to all people is a sure-fire way to become nothing to no one. That’s not to say that you shouldn’t diversify into having multiple programs for multiple age demographics. Not at all… in fact, for most school owners and in most locations I think it’s a mistake to just go after a single demographic.
Know What Pays Thy Bills
However, I do think you need to know what pays the bills, and be practical about pursuing that demographic and making it the priority in your school. For example…
In my first school, I built the entire school on kids programs. That was my whole image, and even though I taught adult classes, fitness classes, and so on, my entire image was tied up in being a kid-friendly school.
But in my most recent school, I focused more on presenting the message that we had programs for the whole family. Still, I wanted to teach more adults, so I focused more on that.
The thing is, getting kids in your school is usually the easiest task. It’s the adults that are much harder to attract. That’s why I always go for the kid’s market first, then go after the adults once the kid’s programs are paying the bills.
Know Thy Demographic
What’s that have to do with image?
Well, all my ads are pretty much middle of the road as far as raciness goes. The raciest thing I’ve ever run was for my boot camp, and that’s because the model showed midriff and had a belly piercing (it looked good, though – the ads performed well).
Mostly, I’ve stuck with mom-friendly stuff, because in the areas I operated in most of my clients and decision-makers were moms.
Know Thy Target Market
Here’s something to consider, though…
Say you run a gym that’s MMA oriented, and your enrollment is mostly made up of the 20- and 30-something, tatted up, Affiliction-wearing guys.
Chances are good that your kids classes are going to be made up of kids from those households.
So, you’ll still get some “contact” enrollments just by virtue of farming your existing clientele – it’s just going to fall out that way.
But, that “bad boy” image isn’t going to go over well with families who just walk in off the street. Your average soccer mom is going to be turned off by it, and she’ll take her kids down the street to the plain-vanilla-typical-suburban-family-image school down the street.
This is just one example, and I think you can see the converse also applies. If your school is viewed as a “kiddie” school, chances are good that will work against you if you are marketing hard core MMA or adult self-defense programs.
Know Thy Image As It Applies To Thy Demographic
This is why it’s important to understand the demographics of your area… so you can make sure you don’t have an image disconnect between the image your marketing projects and your local market.
In more densely populated urban areas, it may be possible to pick and choose your ideal student by targeting a particular demographic. This is what you see advertisers doing in mass media marketing – the audience is broad enough to allow the advertiser’s to pick and choose their market to a certain extent.
However, your market reach is effectively only 5-10 miles from your location (ten being on the extreme edges of your market).
So, the demographic found in that geographical area absolutely dictates what your marketing image should be.
—
Questions? Comments?
Let Mike know! Post your comments below…
Posted by Mike Massie on October 7, 2009
There Are No Silver Bullets When It Comes To Marketing Your Business
If you're looking for a "silver bullet" when it comes to marketing your school... well, you may as well be hunting for werewolves and vampires, too.
I’ve said it before and I’ll say it again.
There is no “magic bullet” when it comes to marketing your school.
So, knowing this… why is it that so many martial arts school owners continue to look for that mythical single simple solution to their marketing and recruiting dilemma?
If It Sounds Too Good To Be True…
Have you seen the ads in the magazines where the vendor promises to solve all your marketing problems?
And all you have to do is buy their product, or pay for them to visit your school and set up their marketing system for you… then voila! Your marketing problems will be solved forever!
As those of us who have been in the industry for a while know, this is a load of crap. If there was a single simple solution to our martial arts school marketing woes, everyone would be doing it.
Now, let me explain why there isn’t a single simple solution to successfully marketing a martial arts school…
Reasons Why Marketing A Small Business Is Inherently Challenging
One of the things I learned early on in my career as a small business owner is that marketing any small business is inherently difficult. There are very good reasons for why this is true, and I’ll list each one below so you’ll have a better understanding why marketing your school always seems to be a constant battle.
Reason #1: Multiple Marketing Channels. Back in the day, there were very few marketing channels available where businesses could reach consumers. In any given town, you might have a single local newspaper, three network television affiliates, and a few local radio stations that were well established in clearly defined markets.
However, that hasn’t been the case for some time now, as the internet has changed everything. Where schools could once get by with a weekly news ad and the occasional local T.V. or radio spot, in today’s marketing environment these marketing methods are nowhere near as effective… and that’s because consumers are getting their information and entertainment from multiple sources.
So, school owners who want to market their schools have a herculean task facing them… being seen everywhere on a limited budget.
Reason #2: Changing Market Conditions. Once again, the rapid advent of technology is to blame here. In this day and age, technology has become an integral part of our daily lives. To some extent, that’s a good thing, but unfortunately for the small business owner it means that when technology advances, things can change drastically in the market.
An obvious example of this can be found in advancements in digital media storage. MP3 players have all but obliterated the record store industry, and turned the recording industry on its head.
Think these sorts of changes can’t affect the martial arts industry? Think again. As life goes digital, many martial arts schools have been forced to adopt “new” technologies such as email and online video to reach consumers. And, as new technologies are similarly adapted by consumers, school owners need to be on the lookout for these trends and be ready to exploit them to successfully market their schools.
Reason #3: Increasingly Distracted Consumers. One of my all-time favorite holiday movies is “A Christmas Story.” The tale follows the trials and travails of a young boy who desires nothing more than to get “an Official Red Ryder Carbine-Action Two-Hundred-Shot Range Model Air Rifle” for Christmas. The movie was released in the mid-80s, back when the lifestyle in America at the time was still relatively close to the slow and comfortable pace of the 1940s depicted in the movie. (Ah, the good old days…)
But no more… In today’s world, typically both parents work outside the home. And, in single parent homes the parent necessarily works to support the family. Parents get up when it’s dark outside, see the kids off to school or daycare, rush off to commute to work, commute back home at quitting time, only to have to shuttle their kids here and there, then get home after dark in time to feed the kids, put them to bed, and maybe have a few minutes to themselves before they have to do it all over again the next day.
Kids have a slew of sports and after-school activities to choose from, not to mention video games, T.V., texting, and the internet to distract their attention. And, young professionals are faced with ever-increasing job responsibilities that cut into their social and personal time (a recent poll claimed that many young professionals are afraid to take vacations for fear of losing their jobs should something go wrong while they’re away from work).
With all this going on in the lives of consumers… how likely do you think it is that they’ll pay attention to your marketing the first time they see it? If you said, “Not likely at all,” you’re dead on. That’s why you have to get in front of the consumer repeatedly and regularly in order to effectively market your business.
So, What Does This Mean To You?
In short, it means that in today’s world you need to have a comprehensive marketing plan that exploits new technologies and that reaches consumers via multiple marketing channels. For most martial arts school owners, this may seem like a daunting undertaking. I know, because at one point I had to figure this stuff all out for myself… and then figure it out again, over and over again during changing times and economic upheavals.
That’s why I set up my coaching site to provide simple, easy-to-implement monthly marketing advice to school owners. Each month I tell the site members what they should be doing to market their schools (both via online articles, and through discussions on our member forums) and they have only to implement the plan I provide to them.
But, if you want to figure it out on your own, I can relate. Even so, I encourage you to give the membership on my business coaching site a try. It’s inexpensive, proven, and it will save you a lot of headaches… if you’re willing to take what’s provided and put it to use.
Because remember – there are no magic marketing bullets… only good marketing practices and hard work in putting those practices to use.
Until next time,
Michael D. Massie
Coaching Program: http://www.starting-a-martial-arts-school.com/
Adult Curriculum: http://selfdefenseblackbelt.com/
Social Network for Martial Arts Instructors: http://www.masainetwork.com/
Business Manual: http://www.small-dojo-big-profits.com/
Summer Camp Manual: http://startingasummerdaycamp.com/
Facebook: http://www.facebook.com/MartialArtsBusinessDaily
Twitter: http://twitter.com/mabizdaily
