Service Counts

Written by Mike Massie on November 17, 2010 - 6 Comments
Categories: Management

Would You Let This Doctor Treat You? (Bear With Me – It’ll Soon Make Sense) Okay, picture this… You get a small cut and think you might need stitches. Not wanting to spend $800 on an emergency room visit – not to mention the drive across town – you Google family doctors in your area [...]

Read more »

6 Comments

Martial Arts Management – Wearing the Many Hats of Ownership

Written by Mike Massie on January 21, 2009 - 0 Comments
Categories: Editorial, Management

Martial art school management and ownership isn’t always the dream job you might think it is. Sometimes, you show up for work and wish you hadn’t… as the following story so eloquently illustrates. So, Let Me Tell You About How My Last Mother’s Day Went… One night last May I was finishing my 6-12 year [...]

Read more »

- Click here to post a comment -