Software Vendors, and Why You Need to Answer Your Phones

Written by Mike Massie on September 3, 2009 - 1 Comment
Categories: Management

There’s Nothing More Frustrating Than… When you need support on a piece of software, and can’t get in touch with anyone by email or by phone. Especially by phone. Even my webhosts will take the odd support phone call now and then, and even though I know that I may get a snarky attitude from [...]

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